I love Whole Foods. I went to their mothership store in Austin. Three times in four days while on a business trip. Blew me away so much I called Lisa from the store and told her we're coming back just to shop.
Yesterday I noticed something odd. When two UPC symbols wouldn't scan yesterday, the cashier had to call for a price check. I asked and no it doesn't always work to simply type the 11 or 12 digits in. She said that not everything was "in the system".
Gimme a break. This is a massive, global retailer. If they can't figure out how to scan everything they stock they should call Bentonville.